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Foundation Level is the entry level qualification which offers
candidates general awareness of the key elements , concepts and
terminology used in the ITIL Service Lifecycle , including the
relationship between Lifecycle stages , the processes used and their
contribution to Service Management practices .Why do I have to take the ITIL Foundation ?
Upon
successful completion of the education and examination components
related to this qualification , candidates can expect to get a general
overview , and basic knowledge and understanding of ITIL .Successful
completion of the qualification Foundation also meet the prerequisite
entry criteria for the next level of study within the ITIL
qualifications scheme , the ITIL Intermediate Level .Is it right for me ?This qualification is primarily aimed at :
those who need a basic understanding of the ITIL framework ;
those who need an understanding of how ITIL can be used to improve the quality of IT service management within an organization ;
IT
professionals or others who work in an organization that has adopted
and adapted ITIL who need to be informed about , or contribute to
service improvement program is underway .ITIL qualification is open to any individual who may have an interest in the subject .ITIL
Foundation qualification is not intended to enable the holders of
qualifying to apply the practices of ITIL Service Management without
further guidance .Foundation Inspection LanguageITIL
Foundation examination has been translated into many languages in
order to meet the qualification requirements of global ITIL . See local language examination for a complete list of currently available languages or translation experience .